Last updated: October 2026
1. INTRODUCTION
QSEC Tiles (“QSEC Tiles”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website at https://qsectiles.com/ (the “Website”), submit a form on the Website, or otherwise communicate with us.
By using the website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the website.
2. WHO WE ARE
QSEC Tiles is a manufacturer and supplier of ceramic and porcelain tiles, serving architects, developers and commercial clients worldwide.
QSEC Tiles
A-1223, RK Trade Tower, Nr. Sheetal Park,
150 Feet Ring Road, Rajkot, Gujarat – 360006, India
Email: chirag@qsectiles.com
Phone: +91 96381 11337
For the purposes of applicable data protection laws, QSEC Tiles is the data controller (data fiduciary) of the personal data collected through the website.
3. INFORMATION WE COLLECT
3.1 Information you provide to us
Contact Us form: When you submit an enquiry through our Contact Us page, we collect the information you provide, such as your name, email address, phone number, company name, country, and the contents of your message.
Catalogue download form: When you request or download our product catalogue, we collect the information you provide in the form, such as your name, email address, phone number, company name and country.
Direct communication: If you contact us by email, phone or any other channel, we collect the information you share with us, including your contact details and the content of our correspondence.
We do not ask you to create an account on the website, and we do not sell products to consumers online or collect payment card details through the website.
3.2 Information collected automatically
When you visit the website, we and our service providers may automatically collect certain technical information, including:
Your IP address and approximate location (country or city level)
Browser type and version, device type and operating system
Pages you visit, the time and date of your visit, time spent on pages and the website you came from
Interaction data such as clicks and scrolling
This information is collected through cookies and similar technologies. Please see our Cookie Policy for full details and for how to manage your preferences.
3.3 Information from third parties
We may receive limited technical information about your use of the website from service providers such as Google Analytics. We do not purchase personal data from data brokers.
4. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
To respond to your enquiries and provide the information, quotations or support you request
To provide you with the product catalogue and related product information you ask for
To follow up on your business enquiry and manage our business relationship with you
To operate, maintain, secure and improve the website, including troubleshooting and protecting it against spam, fraud and abuse
To analyse how visitors use the Website so we can improve our content, design and services
To comply with legal obligations and to establish, exercise or defend legal claims
To send you information about our products or company, where you have agreed to receive it or where permitted by law. You can opt out at any time.
We do not use your personal data for automated decision-making that produces legal effects on you.
5. LEGAL BASIS FOR PROCESSING
Where data protection laws require us to have a legal basis for using your personal data, we rely on the following:
Your consent, for example, when you accept analytics cookies or submit a form and agree to be contacted. You may withdraw your consent at any time.
Performance of a contract or steps taken at your request before entering into a contract, such as responding to a quotation or product request.
Our legitimate interests, such as operating and securing the website, understanding how it is used, and developing our business, provided these interests are not overridden by your rights.
Compliance with legal obligations that apply to us.
6. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies for essential website functions, security, analytics and embedded content. You can accept, reject or customise non-essential cookies through the cookie banner displayed on the website and change your choices at any time. For more information, please read our Cookie Policy.
7. THIRD-PARTY SERVICES
We use the following third-party services on the website, which may collect or process information about you:
Google Analytics and Google Tag Manager, to measure and analyse Website usage
Google reCAPTCHA to protect our forms from spam and automated abuse. reCAPTCHA analyses hardware and software information, such as device and application data, and the results are sent to Google.
Google Maps, embedded on our Contact Us page to show our location
Video platforms such as YouTube, if and when we embed videos on the website
These providers process information under their own privacy policies. You can read Google’s Privacy Policy at https://policies.google.com/privacy. We are not responsible for the privacy practices of third parties.
8. HOW WE SHARE YOUR INFORMATION
We do not sell your personal data. We may share your information only in the following circumstances:
With our employees and authorised representatives who need it to respond to you and manage our business
With service providers who help us operate the website and our business, such as website hosting, email, IT support and analytics providers, who are only permitted to use the data for the services they provide to us
With professional advisers, such as lawyers, auditors and insurers, where necessary
With government authorities, courts or law enforcement, where required by law or to protect our rights, property or safety
In connection with a merger, acquisition, restructuring or sale of all or part of our business, in which case we will ensure your information remains protected
9. INTERNATIONAL DATA TRANSFERS
QSEC Tiles is based in India and serves clients in all countries. Your information may be transferred to, stored and processed in India and in other countries where we or our service providers operate, including the United States. These countries may have data protection laws that differ from those in your country.
Where required by applicable law, we take appropriate steps to ensure that your personal data remains protected when transferred, such as using service providers that maintain appropriate safeguards or obtaining your consent.
10. DATA RETENTION
We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy, including to respond to your enquiry, maintain our business relationship, and meet legal, accounting or reporting requirements. When your data is no longer needed, we will delete it or anonymise it. Analytics data is retained for the period configured in our analytics settings.
11. DATA SECURITY
We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure. These include secure server infrastructure and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. YOUR RIGHTS
Depending on where you live, you may have some or all of the following rights regarding your personal data:
- The right to know what personal data we hold about you and to access a copy of it
- The right to correct inaccurate or incomplete data
- The right to request deletion of your data
- The right to restrict or object to certain processing
- The right to data portability, meaning to receive your data in a commonly used format
- The right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal
- The right to opt out of marketing communications at any time
- The right to nominate another person to exercise your rights in the event of your death or incapacity, where this right is provided by law
- The right to lodge a complaint with your local data protection authority
If you are in India, these rights are provided under the Digital Personal Data Protection Act, 2023. If you are in the European Economic Area or the United Kingdom, they are provided under the GDPR and UK GDPR, respectively. Residents of other regions may have similar rights under their local laws.
To exercise any of these rights, please contact us using the details in Section 16. We may need to verify your identity before responding, and we will respond within the time required by applicable law.
13. CHILDREN’S PRIVACY
The website is intended for business users and is not directed at children. We do not knowingly collect personal data from anyone under the age of 18. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
14. LINKS TO OTHER WEBSITES
The Website may contain links to third-party websites, such as social media pages or external resources. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to read the privacy policy of every website you visit.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically. Your continued use of the Website after changes are posted means you accept the updated policy.
16. CONTACT US
If you have any questions, concerns or requests about this Privacy Policy or how we handle your personal data, or if you wish to exercise your rights, please contact us:
QSEC Tiles
A-1223, RK Trade Tower, Nr. Sheetal Park,
150 Feet Ring Road, Rajkot, Gujarat – 360006, India
Email: chirag@qsectiles.com
Email: neil@qsectiles.com
Phone: +91 96381 11337
Phone: +91 94298 55970
Website: https://qsectiles.com/